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Frequently Asked Questions

Sub Contractor Frequently Asked Questions


Q1: What is The Build Chain?

The Build Chain is a digital procurement platform that connects subcontractors with a wide network of suppliers, enabling faster, cost-effective, and sustainable material sourcing.

Q2: How does The Build Chain work?

Simply submit your material requirements, receive multiple supplier quotes within hours, compare prices, and manage orders—all within one easy-to-use platform.

Q3: Who can use The Build Chain?

The platform is ideal for subcontractors, buyers, procurement managers, and construction professionals looking to streamline material sourcing and supplier management.

Q4: How will The Build Chain help my business?

It saves contractors time, reduces costs through competitive pricing, ensures ESG compliance, and provides access to a reliable supplier network.

Q5: What kind of materials can I source?

You can source a wide range of construction building materials, including hard-to-find and specialised items, through our extensive supplier network.

Q6: How fast can I get supplier quotes?

Typically, you can receive multiple quotes within 24 hours, helping you make quicker procurement decisions.

Q7: Is The Build Chain suitable for urgent procurement needs?

Yes, our platform is designed to provide rapid responses and supplier matches for urgent project requirements, yet best results are found with an organised procurement preplanned process.

Q8: How do I track my orders and communication?

The platform offers in-app messaging to enable order tracking, and notifications, enquiry negotiation or pre order questions ensuring full transparency and efficient communication with suppliers.

Q9: How does The Build Chain support sustainability?

We provide access to suppliers with high ESG ratings, allowing you to make environmentally responsible procurement decisions and track sustainability goals.

Scope 3 delivery tracking is all about how far and how much CO2 omissions that would save, we show case as you view quotes who the best savings, based on a typical 26 tonne truck and it's omissions.

Q10: Is there a cost to use The Build Chain?

Our pricing plans are as shown in the pricing plan section, it is a monthly fee, paid annually, we do not charge a commission.

Q11: Why don't you charge a commission, you would make a lot more money?

The Build Chain platform is made for the construction industry, we support transparency on the usage of the platform and want the keenest prices possible to save costs for the whole built environment. If we added commission or a profit on top you wouldn't be getting the true market price.

Q12: What makes The Build Chain different from traditional procurement?

Unlike traditional methods, our platform offers real-time data, multiple supplier options, ESG insights, and automated workflows to simplify procurement.

Q13: How can I get started?

It’s easy! Simply book a FREE demo and see how The Build Chain can transform your procurement process.

If you have any more questions, feel free to reach out to us at sales@thebuildchain.co.uk or call us at 03300 532 193.